By Howard C. Gray
As retailers and etailers struggle to ride the economic downturn, the word on the street is “take up a conversation with your customers.”
- Improve the customer experience.
- Get involved.
- Make your site come alive.
Need some ideas that you can incorporate into your website shopping experience without a major platform overhaul? Read this article recently published at E Commerce News. Look to inspiration that one of our clients is aggressively taking in this direction, visit RedOxx.com. Keep your eyes peeled as E-business Coach engages more actively in creating rich media options for our clients and initiating more of these hard charging “conversational” ideas come 2009.
